Shipping Information
Shipping & Delivery
Processing Times
Orders are typically processed within 1–2 business days after purchase.
Processing times do not include weekends or public holidays.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free Shipping
We offer FREE worldwide shipping on all orders over $75.
United States Orders
All U.S. orders are shipped directly from our warehouse in Texas, USA.
- Priority Shipping: 3–5 business days
- Standard Shipping: 5–10 business days
International Orders
- Priority Shipping: 8–12 business days
- Standard Shipping: 12–15 business days
Please Note: Delivery times are estimates only and may vary depending on destination, carrier performance, customs processing, local postal services, weather conditions, and other factors beyond our control.
Tracking Information
Once your order has been shipped, you will receive an automatic shipping confirmation email containing your tracking number.
Delivery
Most shipments are delivered by the local postal carrier or designated regional courier.
If no one is available to receive the package, the carrier may leave a delivery notice or attempt redelivery according to local procedures.
Incorrect Shipping Information
Customers are solely responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
If your order has not yet been processed, we may be able to update your shipping address upon request; however, this cannot be guaranteed.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees imposed by the destination country.
These charges are the responsibility of the customer.
Customers are responsible for understanding and complying with their local import regulations before placing an order.
Unexpected Delays
We are not responsible for shipping delays caused by customs clearance, carrier disruptions, weather conditions, holidays, or other circumstances beyond our control.
Carrier Tracking
Shipping carriers may occasionally experience tracking delays or inaccurate tracking updates.
We are not responsible for carrier tracking errors beyond our control.
Peak Season
During holidays, promotional events, or peak shipping seasons, processing and delivery times may be longer than the estimated timeframes above.
Lost Packages
If your package appears to be lost in transit or has not arrived within a reasonable period beyond the estimated delivery timeframe, please contact us so we can investigate the shipment with the carrier.
Failed Delivery & Returned Packages
Packages may be returned to sender if delivery cannot be completed due to customer-related reasons, including:
- Incorrect or incomplete shipping address
- Failure to collect the package
- Refusal to accept delivery
Any return shipping, reshipping, or additional carrier fees incurred in these situations are the responsibility of the customer and may be deducted from any applicable refund.
Unclaimed Packages
Packages that are not collected from the designated pickup location within the carrier's holding period may be returned to sender.
These cases will be treated as failed deliveries and may be subject to additional shipping or reshipping fees.
Orders Marked as Delivered
Orders marked as Delivered by the shipping carrier are considered fulfilled.
We are not responsible for theft, loss, or delivery disputes after successful delivery.
Any such claims may need to be filed directly with the shipping carrier.
Exceptions may be reviewed at our sole discretion.
Shipping Forwarding Services
If you choose to use a third-party package forwarding or shipping forwarding service, our responsibility ends once the package has been successfully delivered to the forwarding address provided at checkout.
We are not responsible for any loss, damage, delays, or delivery issues occurring after delivery to the forwarding facility.
Split Shipments
To ensure the fastest possible delivery, orders may occasionally be shipped in multiple packages depending on inventory availability, warehouse location, or fulfillment logistics.
Contact
For any shipping-related questions, please contact us at: