Terms of service
Last updated: 31 October 2026
Overview
This website is operated by Trading Precision. Throughout the site, the terms “we”, “us” and “our” refer to Trading Precision. Trading Precision offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically. Continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.
Section 1 – Online store terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
You must not transmit any viruses or destructive code.
Any breach of these Terms will result in immediate termination of Services.
Section 2 – General conditions
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted.
You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without written permission.
Headings are for convenience only and do not affect interpretation.
Section 3 – Accuracy, completeness and timeliness of information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and used at your own risk.
We reserve the right to modify site content at any time without obligation to update.
Section 4 – Modifications to the Service and prices
Product prices may change without notice.
We may modify or discontinue the Service at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuation.
Section 5 – Products or services (if applicable)
Some products or services may be available exclusively online and in limited quantities, subject to our Return Policy.
We make every effort to display products accurately but cannot guarantee color accuracy on all devices.
We reserve the right to limit sales, quantities, or discontinue products at any time.
We do not guarantee that products or services will meet your expectations or that errors will be corrected.
Section 6 – Accuracy of billing and account information
We reserve the right to refuse or cancel any order.
You agree to provide accurate and current purchase and account information and update it as necessary.
For details, please review our Returns Policy.
Section 7 – Optional tools
We may provide access to third-party tools “as is” without warranties or guarantees.
Use of such tools is entirely at your own risk.
Section 8 – Third-party links
Third-party links may direct you to external websites. We are not responsible for their content, accuracy, or practices.
Complaints regarding third-party products should be directed to the third party.
Section 9 – User comments, feedback and other submissions
You agree that we may use any comments or submissions you provide without restriction or compensation.
You are responsible for the accuracy and legality of your comments.
Section 10 – Personal information
Submission of personal information is governed by our Privacy Policy.
Section 11 – Errors, inaccuracies and omissions
We reserve the right to correct errors or inaccuracies and cancel orders if information is incorrect at any time without notice.
Section 12 – Prohibited uses
You are prohibited from using the site or content for unlawful purposes, violating laws, infringing intellectual property, spreading malware, or interfering with security features.
Violation may result in termination of access.
Section 12A – Software (TP Control Panel and TP Hotkeys)
Licence. With a Trading Precision keyboard or the TP Control Panel, we give you a personal, non-exclusive, non-transferable licence to use the software that comes with it: the TP Control Panel for MetaTrader 5 and the TP Hotkeys browser extension (formerly TP Keys). TP Hotkeys may be used only with a Trading Precision keyboard. You may not copy, modify, reverse engineer, sell or pass on the software, in whole or in part, except where the law allows it. All rights in the software remain with Trading Precision.
Downloads and updates. The TP Control Panel is available through our download page to orders that include it: with a keyboard once the keyboard has shipped, and bought on its own once it is paid. TP Hotkeys is free in the Chrome Web Store and is updated there; your use of the Chrome Web Store is also governed by Google's terms. We may update, change or stop offering the software at any time.
Right of withdrawal. The TP Control Panel bought on its own is digital content delivered by download. Before the download starts, you agree that delivery starts at once and that you lose your 14-day right of withdrawal for it, and the order confirmation email confirms this. Software that comes free with a keyboard doesn't change your right of withdrawal for the keyboard.
TP Hotkeys is a beta. TP Hotkeys is a test version, provided "as is". It works by clicking TradingView's own buttons, so it may stop working or behave differently when TradingView changes its website. We may change or end TP Hotkeys at any time.
Your responsibility. You use the software on your trading accounts at your own risk. Try it on paper trading or a demo account first. Check every result on your trading platform, and do not rely on the software as your only way to close positions or cancel orders. Keep your platform's own controls at hand.
Other platforms. TradingView is a trademark of TradingView, Inc., and MetaTrader is a trademark of MetaQuotes Ltd. Trading Precision is not affiliated with or endorsed by them. Your use of those platforms is governed by their own terms.
Privacy. What the software and the download page do with your data is set out in our software and downloads privacy notice, which adds to our Privacy Policy.
Section 13 – Disclaimer of warranties; limitation of liability
The Service and all products are provided on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Trading Precision shall not be held liable for any financial losses, loss of profits, trading losses, or other damages arising directly or indirectly from the use of the Service or any product, to the maximum extent permitted by law.
The products (the keyboard) and the software (the TP Control Panel for MetaTrader 5 and the TP Hotkeys browser extension) are not automated trading systems and do not make any independent trading decisions. They function solely as manual execution tools and act only on commands explicitly entered by the user and on settings the user chooses, such as an automatic break-even or trailing stop the user turns on in the TP Control Panel.
All trading decisions, execution, risk management, and responsibility for any resulting outcomes remain solely with the user.
In no case shall Trading Precision, its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from the use of the Service or products.
Section 14 – Indemnification
You agree to indemnify and hold harmless Trading Precision and its affiliates from claims arising from your breach of these Terms or violation of law.
Section 15 – Severability
If any provision is found unenforceable, the remaining provisions remain valid.
Section 16 – Termination
These Terms remain effective unless terminated by you or us.
We may terminate access at any time if you fail to comply with these Terms.
Section 17 – Entire agreement
These Terms constitute the entire agreement between you and Trading Precision.
Section 18 – Governing law
These Terms are governed by the laws of Slovenia.
Section 19 – Changes to Terms of Service
We reserve the right to update these Terms at any time. Continued use constitutes acceptance.
Section 20 – Contact information
Questions about the Terms of Service should be sent to info@trading-precision.com.